Our Policies

Privacy Policy

How we collect, use and protect your personal data.

Accessibility Policy

Our commitment to making this website accessible to all users.

Net Zero & Sustainability

Our commitment to net zero by 2050, and what we're already doing to get there.

Cookie Policy

How cookies are used on this website.

Safeguarding Policy

Our approach to safeguarding on journeys involving young people

Complaints Handling Policy

How to raise a complaint and what happens next.

Terms & Conditions

The terms that apply when you book or use our services.

Additional policies are available on request — contact us at info@privatechartergroup.com.