FAQ
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Where do you operate?
Private Charter Group operates throughout the United Kingdom, Ireland, and Europe.
Our network covers all major cities, airports, seaports, and key destinations across the continent.
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How do I request a quote or make a booking?
You can:
1. Complete our online booking form
2. Call us directly on (+44) 020 4572 6191
3. Email: Info@privatechartergroup.com
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What payment methods do you accept?
We accept bank transfer, major debit/credit cards, and approved corporate accounts.
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Do you require a deposit?
Yes. A deposit is usually required to confirm a booking, with the balance due prior to departure - adequate amount of £100
Corporate or account clients may have alternative terms.
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What is your cancellation policy?
Cancellations must be made in writing.
More than 7 days before travel – Full refund less admin fee
3–7 days – 50% refund
Less than 72 hours – Full charge applies
Exceptions may apply for long-term contracts or force majeure events.
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Can I change my booking after confirmation?
Yes — changes can usually be made up to 48 hours before travel, subject to vehicle and driver availability.
Additional charges may apply if your itinerary, distance, or duration changes.

